The hospitality sector stands out in the top 5 industries with the highest talent turnover. Absenteeism has become a habit. Attracting and retaining talent is the key to a business where quality, human service is increasingly business critical.
It is THE big problem. But there is a solution. Professionals are human, and as such we must adapt to the human needs that demand a good employee experience. Recognition, fluid and constant communication, feedback, growth opportunities, emotional salary and training are consolidated as the key pillars to achieve more sustainable businesses from the human capital side.